The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Process registrations.
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Interpret and accurately process event registrations according to organisational procedures and timelines. Completed |
Evidence:
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Identify, collect and process missing customer information within appropriate timelines. Completed |
Evidence:
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Offer alternatives for unavailable registrations including waitlist options. Completed |
Evidence:
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Answer enquiries about costs and other event details. Completed |
Evidence:
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Record customer details using appropriate systems and technology. Completed |
Evidence:
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File the event registration according to system or procedural requirements. Completed |
Evidence:
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Update registrations.
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Accurately update financial status of the registration. Completed |
Evidence:
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Accept, process and record any customer requests for amendments or cancellations. Completed |
Evidence:
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Provide details of amendment or cancellation conditions and charges and confirm customer understanding. Completed |
Evidence:
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Monitor and report on registrations.
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Monitor registrations and generate registration reports for relevant personnel. Completed |
Evidence:
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Proactively identify and report on problems emerging from attendance information. Completed |
Evidence:
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Take action to address attendance issues according to individual responsibility and organisational procedures. Completed |
Evidence:
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Produce final registration documentation.
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Check and finalise event registration details within designated timelines. Completed |
Evidence:
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Prepare and issue customer documents within designated timelines. Completed |
Evidence:
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Check all documentation for accuracy prior to issue and amend as necessary. Completed |
Evidence:
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Generate and distribute final registration reports in agreed formats and styles according to procedures and timelines. Completed |
Evidence:
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Minimise use of printed materials and maximise electronic transmission of all documents to reduce waste. Completed |
Evidence:
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